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Unruly Customers and Employee Turnover Intention

Prologue To advance help quality and consumer loyalty, most firms utilize the trademark ‘the client is consistently right’. The...

Monday, January 27, 2020

The cyprus problem

The cyprus problem Cyprus is one of the best places in the world to live. It has several beauties some of which can be found no more in most of the countries in the rest of the world. Its sea, fresh air, its cosmopolite population and the fact that its situated in the heart of the Mediterranean make it very attractive to breathe on it. With its high income, Cyprus hosts around 780.000 people from many different countries.In spite of all these, the Cyprus has one of the unresolved and long-lasting conflicts of the international community. However its not a recent case, its root dates back to the Ottoman Empire.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Cyprus had been invaded by Hittites, Egyptians, Assyrians, Persians, Romans, Byzantines, Lusignans and Venetians until it became a part of Ottoman Empire in 1571.During World War I, it was rented to Great Britain for Ottomans alliance with Germany and its new owner colonized the island. However Greek Cypriots were longing for driving GB out in order to fulfill their ultimate aim of unification of the island with Greece. So this created the beginning of the end. For this purpose, violent Greeks attacked British, Cypriot Turkish and other Greeks who supported control of GB on the island. When England got tired of these controversies, they wanted to terminate their control of island but Turkey wanted to be given the control of the island to its ex owner, that is, Turkey itself and the government designed its policy to support separation of the island in contrast to idea of Greeks which was to give control of the island to the Greece. However disputation d idnt come to a conclusion and Turkey needed to use its army forces to gain the control of the island back. As a result of this action, Turkey got 30% of the whole island in North and fall of former Cyprus Republic led to emergence of two new republics in one island: Turkish Republic of North Cyprus and South Republic of Greek Cyprus.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  That people were introduced two new republics in their homeland made them make some choices. Since Turkey side was founded on the North of the island, this somehow forced local people of north to move to south to join the Greek republic and naturally, Turkish Cypriots were settled down in north under the flag of new republic. This is where infinity starts. When moving from north to south, Greeks had to leave their fixed properties and vice versa counted for Turkish Cypriots. Actually, new republic of Greeks was like continuation of the former one and the Greek side benefited from this fact so much in the international area. Probably the biggest gaining for them has been becoming a member of European Union, which they were enrolled in 2004. Meanwhile, the new Turkish republic of North Cyprus was only recognized by a few governments which were close to Turkish government such as Azerbaijani and no doubt, Turkey. Also Pakistan and Bangladesh announced tha t they recognize the new republic, they denied this fact as a result of international pressure made upon them. This situation still causes serious problems for TRNC. It is put trade embargo and its population has to leave the island to make their own living. After 3 years of Greek sides enrollment to EU, Annan Plan was proposed.This plan included many items which were mostly in favor of Greek side because this plan would give chance priority under Republic of Cyprus in terms of political power. In spite of this, Turkish side voted 65% for and Greek side voted 76% against.That the secretary of UN was replaced and reluctance of Greek side brought recession to the effort of solution of the Cyprus Problem. Today, the Turkish side is still suffering from effects of dissolution. It brings heavy responsibilities on Turkey both economical and in terms of its relationship with EU for Turkey is asked for solution of Cyprus problem for Turkeys full membership. Last 2 elections of Greek side didnt provide enough effort for essential solution but the coming elections for Turkish side may be a breaking point in this process. The candidate D. Eroglu is known to be opposite of M.A.Talat the current president. He claims not to be as flexible as Talat has done in the process of solution of Cyprus conflict and he adds he will not make concessions to Greek side for unification of two sides. I believe that a promising leader for TRNC could solve this problem with his determination. If equal and constructive reasons are put forward and people of both sides believe that unification will bring peace and wealth, theres nothing left to think about. With determination, patience and passion, people of both si des and the world can see one equal republic ruling everybody under one flag. After all, the Cyprus is a bleeding wound Reference List dhttp://web.worldbank.org/WBSITE/EXTERNAL/DATASTATISTICS/0,,contentMDK:20421402~pagePK:64133150~piPK:64133175~theSitePK:239419,00.html#High_income http://www.worldstatesmen.org/Cyprus.html http://www.interpeace.org/index.php/Cyprus/Cyprus.html http://ir.emu.edu.tr/staff/asozen/tez1.pdf

Sunday, January 19, 2020

Disc Evaluation

The Steadiness Style, as compared to the four major behavioral styles – dominant, interactive, and cautious styles – are known to be the most considerate and compassionate individuals when it comes to building relationships and being involved with other individuals. The Steadiness Styles are dependable people because individuals will be able to engage in an open and trusting conversation with them. They listen and empathize with other people. Moreover, the Steadiness Styles’ care and compassion for other people may be observed by their steadfastness as friends and their dedication and trustworthiness when it comes to their career.Due to this exceptional consideration of other people, and their cool and composed personality that makes them amicable and easy to talk to, they are also able to gain friends and acquaintances that will treat them in the same way that they do other people. This allows them to build solid relationships with other people. This characteris tic may be observed when you look at their personal belongings. Their valuing of other people is perceptible because they keep pictures of individuals who they care for. Being people-oriented, involvement with other people becomes their motivation to do. The Steadiness Styles are not comfortable with change.They cannot cope up with change as easily as other behavioral styles can. Changes and disorders strain them out making them perturbed. They are more inclined to be able to cope with change through a slow and premeditated transition. Change should be done gradually, with careful preparation, and little by little they will be able to get used to new situations and environments. This kind of attitude may be attributed to the Steadiness Styles’ never-ending quest for stability. In addition, these styles value equilibrium. When faced with conflicts and arguments, they choose to become agreeable to avoid dispute.Another dominant and observable quality of the Steadiness styles is their capability to work well within a group. They are dependable and trustworthy teammates who are accepting of their roles and duties as a part of team. Due to their stable and balanced nature, they approach work with orderliness through careful and thorough planning. They carry out even the most difficult plans because of their determination and passion for their vocation. Their ability to work well with a group may affect the way they make decisions because they always ask the opinions, proposals, and suggestions of other people.This is primarily because of their apprehensions regarding change and imbalance. Steadiness Styles: Strengths and Weaknesses Overall, the strengths of the Steadiness Styles are observed in their ability to listen intently and attentively to other people. This allows them to work well within a team because they are not set in their ways. They are genuinely concerned about other people making individuals feel valued and supported by them. Their ability to work with a team is also one of their strong points, especially when it is applied in the workplace.Teamwork is highly significant in organizations due to the amount of work being asked for and the variety and quantity of work assigned to employees. This reinforces another characteristic, which is reliability. Their listening skills and their being a team player makes them reliable individuals. Persistence and diligence is also one important character traits that make the Steadiness Styles’ personality impressive. Carrying out their roles and responsibilities is not enough. The Steadiness Styles are also skilled and motivated to follow-through. Another valuable strength of the Steadiness Styles is their ability to think logically.This is most significant in the workplace where the working environment is highly dependent on organization. They are good planners. They think things through before making decisions. One good thing about them being a good planner is that they are a ble to map out the entire process, outweigh the benefits and the risks, generalize or make conclusions, before carrying out the plan. And when they do carry out their carefully made plan, they do it with doggedness and resolve. Moreover, they look through the process entirely even after the plan is carried out completely.They are able to evaluate and assess the plan, the process of implementation, and the results concluded from the plan. This is also highly important in organizational teamwork. Although the strengths of the Steadiness Styles allow them to become valuable members of a team or to start meaningful relationships with other people, they also have weaknesses which may disrupt their way of life. These weaknesses are often rooted from their fear of change and instability. Because of this fear, the Steadiness Styles are not able to initiate goals or plans for the future, except for their personal aspirations of achieving stability and security.They are afraid of taking risks and the consequences that might arise from changes or from decisions. They always have to think it through for longer periods of time, and due to their strong bonds with other people, they always have to consult individuals before making decisions. This oversensitivity is a source of their failure to move forward or to explore new prospects and discover even greater opportunities and possibilities. Indecisiveness is one of their major weaknesses. Furthermore, the Steadiness Styles are unable to deal with relentless or persuasive change.They have to go through the process of thinking the situation through. After this, they would have to create a plan on how to go about the changes. Adapting to new situations and environments take time. This kind of attitude may hinder them from following trends, especially in the workplace. This does not permit them from going with the flow because they are always resistant of change. When Steadiness Styles are under stress, they tend to become comp liant and dependent individuals. They become passive because they do not want to get involved with conflicts.Therefore, the Steadiness Styles become in accord with people and situations even if they do not agree with other people’s opinions or ideas, or even the situation they are in. In this case, changes in relationships and environments are avoided by being submissive although suffering from discomfort. Their dependency to other people is also one of their weaknesses. Although it is not particularly harming to their way of life, the security that they get from gaining approval from other people is not permanent. They should be able to gain self-assurance and security from within, rather than from other people.Agree or Disagree? Reading the DISC Platinum Rule Assessment is a very stimulating experience. It allowed me to see who I am tangibly. Some people, including myself, are somewhat confused of who they are and are unable to understand why they behave or act in a particu lar way. The DISC Platinum Rule Assessment affirmed who I am as a person because I became aware of who I really am and why I do the things or act the way I do. As I was reading through the pages of the assessment, I began reminiscing significant parts of my life and amazingly enough, I found myself agreeing to everything that the assessment was explicating.There were some points in my life where I was hesitant of making decisions because I was afraid of what the consequences may be. Moreover, I find comfort in being involved with other people and I easily connect and build relationships with them. With this in mind, I would have to say that the DISC Platinum Rule Assessment was successful in mapping out my personality and also providing me with insights on how I can handle stressful situations and also how to help change my personality by turning my weaknesses into strengths.

Saturday, January 11, 2020

Mental Illness Paper

Mental Illness Paper Obsessive compulsive disorder (OCD) is real illness that can be treated with medicine and therapy. When have OCD, you have recurring, upsetting thoughts (called obsessions). You repeat doing the same thing, over and over again (called compulsions) to make the thoughts go away. And, you feel like you cannot control or stop these thoughts or actions. The obsessions, or upsetting thoughts, can include things like a fear of germs, a fear of begin hurt, a fear of hurting others, and disturbing religious or sexual thoughts. The compulsions, or actions you repeat to make the thoughts go away, can be things like counting, cleanings hand washing, and checking on things. While these actions provide only short-lived relief, not doing them only increases anxiety. Many people who have OCD know that their actions often do not make sense. They may try to hide their problem from family and friends, and may have trouble keeping a job because of their actions. Without treatment, obsessions and the need to perform rituals can take over a person’s life. OCD is an anxiety disorder that can be life-long. A person with OCD can also recover and then get the illness again, or relapse. This illness affects women and men in equal numbers. Most often, OCD begins during the teenage years or early childhood, although it can start in an adult. For many years, mental health professionals thought of OCD as a rare disease because only a small minority of their patients had the condition. The disorder often went unrecognized because many of those afflicted with OCD, in efforts to keep their repetitive thoughts and behaviors secret, failed to seek treatment. This led to underestimates of the number of people with the illness. Time changes all concepts. â€Å"OCD† is no exception. In the seventeenth century, obsessions and compulsions were often described as symptoms of religious melancholy. The Oxford Don, Robert Burton, reported a case in his compendium, the Anatomy of Melancholy(1621: â€Å"If he be in a silent auditory, as at a sermon, he is afraid he shall speak aloud and unaware, something indecent, unfit to be said†. In 1660, Jeremy Taylor, bishop of Down and Connor, Ireland, was referring to obsessional doubting when he wrote of â€Å"scruples†. A scruple is trouble where the trouble is over a doubt when doubts are resolved. OCD is recognized as the fourth most common mental disorder following, in order of occurrence, substance abuse, phobias, and major depression (Spengler, Jacobi, 1998). Perhaps part of the reason for the â€Å"confusion† is that several disorders manifest ideational processes that ar e much like the obsessional thinking in OCD. People with Generalized Anxiety Disorder (GAD) and posttraumatic stress disorder (PTSD) also have cognitive processes that are intrusive, repetitive, and exaggerated. The difference lies in how clients view their obsessions. OCD that comes and goes some children will have one obsession or compulsion for a few months and then it will disappear. There may be no obsessions or compulsions for years, and then they might return for no apparent reason. OCD that comes, but never exactly leaves a common pattern is for a person to have a number of obsessions and compulsions which are quite severe, but which then lessen, at least for awhile. Example of OCD that comes and goes: Jody was 6; she had a little â€Å"habit†. Before she picked up anything in her hand, she would very lightly touch it once with her index finger. When her parents asked her why, Jody just said that she liked to. There were no other obsessions or compulsions. Although no one mentioned it outside of the family, Jody’s mother and father became worried when Jody’s little sister, age 3 started imitating this habit. There were about to see their family doctor about this when it started to go away and never really came back. Two years later, after no signs of OCD, Jody started counting. She thought her mother, who had a routine hysterectomy, would die if she made a mistake. She was counting and checking her counting for errors each day. Only when they were in the pediatric psychiatrist’s office did they remember the â€Å"habit† she had at age 6. For a long time OCD was thought to be an infrequent disorder. In other words, it was believed to be rare among â€Å"general population†. Now, it is estimated that over the course of a lifetime approximately 2. 5 percent of individuals will develop this disorder. For children and adolescents, it is estimated that approximately the same percentage suffers from this disorder. In fact, this figure appears to be consistent with regard to American populations and worldwide populations, as well as male and female occurrences. Clinical and animal research sponsored by NIMH (National Institute of Mental Disorders) and other scientific organizations has provided information leading to both pharmacologic and behavioral treatments that can benefit the person with OCD. One patient may benefit significantly from behavior therapy, while another will benefit from pharmacotherapy. Some others may use both medication and behavior therapy. Others may begin with medication to gain control over their symptoms and then continue with behavior therapy. Which therapy to use should be decided by the individual patient in consultation with his/her therapist? Treatment with psychotherapy includes cognitive-behavioral therapy (CBT) and behavioral therapy. In CBT, the goal is to change how a person thinks about, and then reacts to, a situation that makes them anxious or fearful. In behavioral therapy, the focus is on changing how a person reacts to a situation. BCT or behavioral therapy most often lasts for 12 weeks. It can be group or individual therapy. A special type of behavior therapy, call exposure and response prevention, is often used with OCD. With this approach, a person is exposed to whatever triggers the obsessive thoughts. Then the person is taught ways to avoid doing the compulsive rituals, and how to deal with the anxiety. Some studies have shown that the benefits of CBT or behavioral therapy las longer than do those of medications for people with OCD. Clinical trials in recent years have shown that drugs that affect the neurotransmitter serotonin can significantly decrease the symptoms of OCD. The first of these serotonin reuptake inhibitors (SRIs) specifically approved for the use in the treatment of OCD was tricyclic antidepressant clomipramine (Anafranil). It was followed by other SRIs that are called â€Å"selective serotonin reuptake inhibitors† (SSRIs). Those that are approved by the Food and Drug Administration for the treatment of OCD are fluoxetine (Prozac), fluvoxamine (Luvox), and paroxetine (Paxil). Large studies have shown that more than three-quarters of patients are helped by these medications at least a little. Another neurotransmitter is also believed to result in mental illness when it is not working properly, this neurotransmitter called nor epinephrine. Studies have revealed that individuals with OCD have an insufficient level or serotonin, one of the brain’s neurotransmitters. Other studies also reveal that some individuals with OCD have abnormalities in dopaminergic transmission. Commonly, OCD is first diagnosed when parents recognize that their young child or teenager seems preoccupied with ritualistic behaviors associated with excessive cleanliness or unusually meticulous organization, and they seek help from a mental health professional. Adults on the other hand, may seek professional help when they realize that it is becoming difficult for them to do their job or school work because they are spending too much time with their obsessive thoughts or compulsive behaviors. Therapists make the diagnosis of OCD by taking a careful personal history from the patient/client and any available family members, such as in the case of a young child. Although most people improve with adequate treatment, the condition can continue for many years. Primary care physician should be familiar with the various ways obsessive-compulsive disorder can present and should be able to recognize clues to the presence of obsessions or compulsions. Proper diagnosis and education about the nature of the disorder are important first steps in recovery. Treatment is rarely curative, but patients can have significant improvement in symptoms. Obsessive-compulsive disorder is chronic condition with a high rate of relapse. Discontinuation of treatment should be undertaken with caution. Patients should be closely monitored for comorbid depression and suicidal ideation. People with OCD sometimes also abuse alcohol and drugs and can have other illnesses, such as depression, eating disorders, attention deficit hyperactivity disorder (ADHD), or other anxiety disorders. When a person also has other illnesses, OCD is often harder to diagnose and treat. Symptoms of OCD include; having upsetting thoughts or images enter your mind again and again, washing your hands, cleaning, re-arranging objects, doing things until it feels â€Å"right,† or collecting useless objects, worrying a lot about terrible things that could happen if you are not careful. If you think you may have symptoms of OCD, visit your doctor is the best place to start. Keep in mind that it can be a challenge to find the right treatment for an anxiety disorder. But, if one treatment does not work, the odds are good that another one will. New treatments are being developed through ongoing research. If a person has recovered from an anxiety disorder and it comes back at a later date, the person can be treated again the skills you learned dealing with the disorder the first time can help you in coping with it again. As the twenty-first century begins, advances in pharmacology, neuroanatomy, neurophysiology and learning theory have allowed us to reach a more therapeutically useful conceptualization of OCD. Although the causes of the disorder still elude us, the recent identification of children with OCD caused by an autoimmune response to group A beta-hemolytic streptococcal infection promises to bring increased understanding of the disorder’s pathogenesis. References (n. d). Obsessive-Compulsive Disorder. Washington, District of Columbia, US: US Department of Health and Human Services, Office on Women's Health; the National Women's Health Information Center. Retrieved from PsycEXTRA http://search. ebscohost. com/login. aspx? direct=true&db=pxh&AN=303972004-001&site=ehost-livedatabase. Depression & Anxiety (1091-4269); 2008, Vol. 25 Issue 9, p761-767, 7p, 3 Charts, 2 http://search. ebscohost. com/login. aspx? direct=true&db=a9h&AN=34281062&site=ehost-live Abel, J. (1994, March). Obsessive Compulsive Disorder: Interdisciplinary Treatment May Be Best. Clinician's Research Digest, p. . Retrieved from PsycEXTRA database. Stanford Medicine  » School of Medicine  » Departments  » Psychiatry  » OCD Research »Treatment http://ocd. stanford. edu/treatment/history. html Symptoms of OCD (Obsessive-Compulsive Disorder)http://counsellingresource. com/distress/anxiety-disorders/obsessive-compulsive. html The National Institute of Mental Health (NIMH) is part of the National Institutes of H ealth (NIH), a component of the U. S. Department of Health and Human Services. http://www. nimh. nih. gov/health/topics/obsessive-compulsive-disorder-ocd/index. shtml

Thursday, January 2, 2020

A Study On Semi Automatic Dm Technique For Discovering...

CHAPTER TWO 2.1 Introduction The term DM was conceptualised as early as 1990s as a means of addressing the problem of analysing the vast repositories of data that are available to mankind, and being added to continuously. DM has been the oldest yet one of the interesting buzzwords. It involves defining associations, or patterns, or frequent item sets, through the analysis of a given data set. Further-more, the discovered knowledge should be valid, novel, useful, and understandable to the user. Many organizations often underutilize their already existing databases not knowing that there is slot of hidden information that requires to be discovered i.e. interesting patterns or knowledge from these databases. DM disciplines revolve around statistics, artificial intelligence, and pattern recognition. There are two main techniques in DM that is reporting and DM techniques. Our study focuses on semi-automatic DM technique for discovering meaningful relationships from a given data set. There is no hypothesis required t o mine the data (Jans 09). The technique uses exploratory analysis with no predetermined notions about what will constitute an ―interesting outcome (Kantardzi 02). Our research is to apply DM on a given data set extracted from data held in RMIS at JKUAT. The literature review on the methodology used is presented in this chapter under Section 2.4. Before this we have the definition of terms in DM given in section 2.2 defining data mining, concept of knowledgeShow MoreRelatedMarketing Management130471 Words   |  522 Pagesmanagement Sales promotion Personal selling Public relations Understanding individual consumer behaviour Understanding industrial consumer behaviour Customer satisfaction Customer relationship management Marketing of services Rural marketing Types of marketing research Process of marketing research Tools and Techniques of marketing research Applications of marketing research Preparation of marketing research report Online marketing E-commerce Trends in marketing Page No. Marketing management –Read MoreAn Evaluation of an on-Farm Food Safety Program for Ontario Greenhouse Vegetable Producers; a Global Blueprint for Fruit and Vegetable Producers51659 Words   |  207 PagesAn evaluation of an on-farm food safety program for Ontario greenhouse vegetable producers; a global blueprint for fruit and vegetable producers A Thesis Presented to The Faculty of Graduate Studies Of The University of Guelph by Benjamin J. Chapman In partial fulfillment of requirements for the degree of Master of Science February, 2005 ( Benjamin Chapman, 2005 Abstract An evaluation of an on-farm food safety program for Ontario greenhouse vegetable producers; a global